Frequently Asked Questions
What's included in a cleaning?
See what's generally included in a cleaning service. Please share your specific requirements with your pro via the Handy app.
Which professional will come to my place?
Can I skip or reschedule bookings?
You can reschedule any booking without penalty, so long as you do so at least 24 hours ahead of the scheduled start time.
How much are house cleaning services?
How much are house cleaning services?
This depends on the size of your house — enter how many bedrooms and bathrooms you have into the form above and get an instant quote. We’re confident you’ll find prices extremely reasonable given the high level of service you will receive from your pro.
Are house cleaning services worth it?
Yes, it certainly is, assuming you’re the type of person who likes to come home to a beautiful and pristine home without having lifted a finger! If you’re a time-strapped professional working a 16-hour day, a busy mom or dad shuffling children between daycare and school and soccer practices, or just someone who simply has too much to do and far too little time to do it in, house cleaning can be at the bottom of your list. Nobody wants a messy home, and yet nobody really enjoys chores either – this is where Handy comes in.
We’ve got the solutions. You demand top quality house cleaning services, and Handy puts you in touch with the best house cleaners. Cost-wise, you’re looking at a service that’s affordable and great value for money. And let’s be honest -- a couple extra hours with the kids at the end of the day can be priceless.
How much do you tip a house cleaning service?
Tipping is always appreciated by pros who go above and beyond. The entirety of the tip gets passed through to the pro — Handy doesn’t take any percentage. It’s a great way to show your appreciation for your pro and a job well done.
Further, we’ve found that pros are usually much more likely to pick up your jobs and flex their own schedules to meet yours when you’ve tipped them in the past! If your pro works hard or travels a long way to get to your house in bad weather, it’s a nice way to show your appreciation. Tipping can be done right through the app on your credit card, same as you paid for the booking.
Does house cleaning include laundry?
If you have a washing machine and/or dryer in your home, your professional can absolutely wash and fold your laundry for you! But you need to add it as an extra during the checkout process so the professional can be sure to set aside enough time to clean your home and still have time for laundry (it will add an extra hour onto your booking).
How long should a house cleaning take?
It depends entirely on the size of your house! The minimum booking length is 3 hours, but you can always request a longer booking if you need one. Depending on the number of bedrooms and bathrooms you have, our checkout process will automatically scale your booking to the recommended amount of time for a home of your size.
What is your plan cancellation policy?
Some cleaning plans require a minimum commitment term. Cancelling your plan before the minimum term is complete will result in a $99 fee. All plans continue after the minimum term is up until you cancel. More information about how to cancel.
If my cleaning plan has a minimum term, what happens when the minimum term ends?
If my cleaning plan has a minimum term, what happens when the minimum term ends?
If your plan carries a minimum term of 3, 6, or 12 months, Handy will continue to automatically schedule bookings at your selected frequency (weekly, biweekly, or monthly) after your minimum term ends. You can cancel your plan at any time with no fee. However, fees do apply when bookings are cancelled or rescheduled within 24 hours (but more than 2 hours) of your next booking's start time.
See what's generally included in a cleaning service. Please share your specific requirements with your pro via the Handy app.
Which professional will come to my place?
- Handy has a vast network of experienced, top-rated cleaners. Based on the time and date of your request, one of these pros will fulfill your job.
- Like working with a specific pro? Add them to your Pro Team from the mobile app and they'll be requested first for all future bookings.
- You will receive an email with details about your professional prior to your appointment.
Can I skip or reschedule bookings?
You can reschedule any booking without penalty, so long as you do so at least 24 hours ahead of the scheduled start time.
How much are house cleaning services?
How much are house cleaning services?
This depends on the size of your house — enter how many bedrooms and bathrooms you have into the form above and get an instant quote. We’re confident you’ll find prices extremely reasonable given the high level of service you will receive from your pro.
Are house cleaning services worth it?
Yes, it certainly is, assuming you’re the type of person who likes to come home to a beautiful and pristine home without having lifted a finger! If you’re a time-strapped professional working a 16-hour day, a busy mom or dad shuffling children between daycare and school and soccer practices, or just someone who simply has too much to do and far too little time to do it in, house cleaning can be at the bottom of your list. Nobody wants a messy home, and yet nobody really enjoys chores either – this is where Handy comes in.
We’ve got the solutions. You demand top quality house cleaning services, and Handy puts you in touch with the best house cleaners. Cost-wise, you’re looking at a service that’s affordable and great value for money. And let’s be honest -- a couple extra hours with the kids at the end of the day can be priceless.
How much do you tip a house cleaning service?
Tipping is always appreciated by pros who go above and beyond. The entirety of the tip gets passed through to the pro — Handy doesn’t take any percentage. It’s a great way to show your appreciation for your pro and a job well done.
Further, we’ve found that pros are usually much more likely to pick up your jobs and flex their own schedules to meet yours when you’ve tipped them in the past! If your pro works hard or travels a long way to get to your house in bad weather, it’s a nice way to show your appreciation. Tipping can be done right through the app on your credit card, same as you paid for the booking.
Does house cleaning include laundry?
If you have a washing machine and/or dryer in your home, your professional can absolutely wash and fold your laundry for you! But you need to add it as an extra during the checkout process so the professional can be sure to set aside enough time to clean your home and still have time for laundry (it will add an extra hour onto your booking).
How long should a house cleaning take?
It depends entirely on the size of your house! The minimum booking length is 3 hours, but you can always request a longer booking if you need one. Depending on the number of bedrooms and bathrooms you have, our checkout process will automatically scale your booking to the recommended amount of time for a home of your size.
What is your plan cancellation policy?
Some cleaning plans require a minimum commitment term. Cancelling your plan before the minimum term is complete will result in a $99 fee. All plans continue after the minimum term is up until you cancel. More information about how to cancel.
If my cleaning plan has a minimum term, what happens when the minimum term ends?
If my cleaning plan has a minimum term, what happens when the minimum term ends?
If your plan carries a minimum term of 3, 6, or 12 months, Handy will continue to automatically schedule bookings at your selected frequency (weekly, biweekly, or monthly) after your minimum term ends. You can cancel your plan at any time with no fee. However, fees do apply when bookings are cancelled or rescheduled within 24 hours (but more than 2 hours) of your next booking's start time.